Levels of Abstraction for User Modeling in the Usability Engineering Repository UsER
Authors: Amelie Roenspieß, Marc Paul, Tilo Mentler, Michael Herczeg
Abstract: Amelie Roenspieß, Marc Paul, Tilo Mentler, Michael HerczegABSTRACTUser analysis and user modeling provide important information for the development of usable interactive computer systems. The Usability Engineering Repository (UsER), a web-based collaboration platform, supports analysis, design, and evaluation in the corresponding processes. In order to take specific users into account, UsER integrates modules covering various methods for user modeling within a development process. Users can be modeled on several levels of abstraction as personas, stereotypes or user classes. How they fulfill their tasks within their work environment may be outlined in organizational charts, task models, or scenarios. Mapped onto a linear documentation structure, model entities and descriptions can be interlinked to point out semantic relationships, ease navigation and allow tracing of user goals and requirements throughout the user-centered development process.
Keywords: Usability Engineering, User Analysis, Computer Supported Cooperative Work, Human Centered Design
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