Application of Performance Measurement in the Context of Ergonomic Work Design

Abstract

While enhancing productivity, performance measurement in the context of ergonomic work design becomes more relevant. Based on the theoretical and conceptual background of performance measurement systems as well as the stressstrain concept and the man-at-work system we generated a cause-and-effect model as a framework for a performance measurement system in the context of ergonomic work design. No investigation has indicated so far the importance, current and planned application, expected functions, relevant perspectives, potential performances indicators and the possible success of performance measurement in the ergonomic context. Data from 73 industrial engineering experts of an international company working in small-sized to large-sized production facilities support the development of an ergonomic performance measurement system. Our findings show that such a system is relevant to industrial engineering work and that performance indicators are already being used. Furthermore there are some interesting relations between monitoring performance indicators and successful processes as well as overall outcomes. Our results challenge the view that performance measurement in the context of ergonomic work design is a prerequisite for being more efficient to fulfill the outcomes performance and well-being.

Keywords: Performance Measurement, Cause-and-Effect Modell, Ergonomic work design, Industrial Engineering, Productivity Management, Performance Based Payment

DOI: 10.54941/ahfe100458