The Influence of the Stress of Logistics Professionals in the Organization's Results. A Theoretical and Practical Research with Specialists of the Area

Abstract

With the globalization of economy, logistics has gained more importance on a global scale and logistics concept has been strengthened worldwide. The corporate world is more competitive every day and it is essential to put logistics as a business strategy. Considering the constant developments and changes in the corporate world, but specifically in this area, the logistics concept gained wider context, according to Di Serio, Sampaio Pereira (2006:4) " the logistics came to be seen as part of the management process supply chain that plans, implements and controls the flow and storage of goods , services and related information from point of origin to point of consumption in order to meet the needs of consumers . In this sense, logistics is presented as a response to the new context of competitiveness, supply chain management or supply chain management - SCM”. But this concept of evolution and constant struggle for competitiveness in current industrial scenario are generating some effects on professionals in this area and consequently also for organizations. Stress and daily workload affecting the quality of work life of these people. Vanderley and Ximenes (2008), claim that stress is the result of a complex reaction of physical and psychological components from exposure to situations that exceed the coping resources of the person. This article will seek to understand the impacts that the excessive workload and consequently the stress of these professionals can generate for logistics results and also to the organization. The research will be conducted in the main large companies in Curitiba, Brazil, and the data collected through interviews with professionals and also by historical records which these companies have.

Keywords: Occupational Stress, Organizations, Logistics

DOI: 10.54941/ahfe1001223