Civil Defense Volunteers Calling for Helping in Disasters Situation

Abstract: This article presents a study on the volunteers calling system for helping the Civil Defense group from the city of Curitiba, Brazil. Traditional calling is done using computer and telephone, what takes a time officials cannot spare. Therefore, volunteers are seldom called. A new calling system based on smartphone and geolocation technology was prototyped and compared with the traditional system. Simulation of the two systems showed that, in the traditional system, it takes 1h45min for two officials to call 96 volunteers. Only one official using the new technology can perform the same task in 7min36s. The results show that the introduction of new and affordable technology can improve the work performed by Civil Defense.

Keywords: Work Design, Civil Defense, Volunteers Calling, Smartphone, Geolocation Technology

DOI: 10.54941/ahfe1001351

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