Introducing PATI: The Pareto Analysis for Technology Insertion - a human-centered methodology to identify and prioritize innovation in complex systems

Abstract

The commoditization of artificial intelligence (AI), machine learning (ML) algorithms, and automated agents (AA) affords innovators and entrepreneurs myriad opportunities for the creative pursuit of new business endeavors. This abundance is, however, overwhelming, and no adequate methodology currently exists to identify and select what technologies to insert into existing systems or processes to create value. In particular, there is a lack of techniques that drive such decision-making towards desireability and utilization, two critical factors that entrepreneurs and innovators must diligently consider in their efforts. To bridge this gap, we propose the simple, human-centered “pareto analysis for technology insertion,” or PATI, as an approach to identify and prioritize the insertion of AI, ML, or AA into complex systems. Through the application of PATI to the use case of aircraft maintenance, we demonstrate how this straightforward methodology yields artifacts that are both useful and comprehensive for most stakeholders in the innovation entrepreneurship ecosystem, thereby accelerating and making more resilient their creative pursuits.

Keywords: Technology insertion, human-centered innovation, product management

DOI: 10.54941/ahfe1001508