Design of a family product and service system "DOSE" to fulfill the emotional needs of patients with depression

Abstract: The latest data from the World Health Organization (WHO) in 2019 [1] demonstrate that more than 350 million people suffer from depression worldwide, and depression is estimated to be the world's largest burden of disease in 2030. The major treatment methods for depression are drug therapy and physical therapy, both of which have limitations reflected in the lack of emotional communication between patients and their families [2]. This paper aims to solve the problem of emotional communication reconstruction between patients with depression and their families. Specifically, an auxiliary treatment service system based on the patient-family model of "DOSE" is developed to enhance the emotional communication between the patient and the family and assist depression patients in completing the treatment. Furthermore, the feasibility of the "DOSE" system is tested and evaluated with the empathy theory [3] and five sense design theory [4].

Keywords: family product，service system design，emotional design，depression

DOI: 10.54941/ahfe1001808

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