Complex Scenario Design for Investigating Cognitive Process for Problem-Solving Collaboration
Authors: Yingting Chen, Taro Kanno, Kazuo Furuta
Abstract: Complex problem solving (CPS) has been a field that uses computer-simulated scenarios and has been applied in problem-solving-related studies. However, the problem scenario has not been thoroughly discussed as an essential factor in determining the reliability of the studies. Consequently, there are no systematic principles for scenario design in CPS studies. This study was performed to establish fundamental standards for complexity analysis in the CPS scenario design. We created a high-fidelity problem scenario to investigate the cognitive processes in CPS discussions. The reliability of the system and scenario was validated by five industrial experts. The findings of this study can be applied to future experiment designs, meta-analysis methods, and study replications.
Keywords: Complex problem solving, simulation, collaboration, conversation
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