Factors Affecting Perceived Work Performance Among Work- From-Home Filipino Workforce: An Integration of the Job Demands-Resources Theory

Abstract: Work-from-home arrangements became the best response to the current world situation at the beginning of 2020; with the increase of employees partaking in this arrangement, along with this shift, inevitable effects on the workers’ perceived performance might be observed. This study was intended to make relevant and credible contributions in the analysis of work performance in the Philippine workforce. Thirty Filipino work-from-home online workers answered a self-administered online questionnaire with 73 questions (9 latent variables and 52 indicators). Structural equation modeling was utilized to analyze the variables and identified workload (W), employee well-being (EW), and organizational culture (OC) to have a substantial direct effect on job demands (JD), job resources significantly affected cynicism (C) and job demands directly affect both exhaustion (EX) and cynicism (C). Moreover, exhaustion was found to have a significant effect on perceived work performance (WP). Interestingly, job demands (JD) have no significant impact on job resources (JR). Recommendations provided in this study are expected to provide a reasonable scientific basis to improve the current work-from-home scheme in the Philippine workforce.

Keywords: Ergonomics, Perceived work performance, Work-from-home, Job demands-resources (JD-R) model, Macroergonomics

DOI: 10.54941/ahfe1002667

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