AHFE Open AccessDigital Service Design Based on Social Welfare - Taking Pet shelter as an Example
Abstract
Most pet shelters are organizations established in the name of individuals or a few people out of love. PETA is a pet adoption system based on the shelter scenario, aiming to use digital means to reduce the burden of shelters in information management and dissemination, call for more people to accept pet adoption, and alleviate the social problem of stray pets to a certain extent. This study uses a mixed method of questionnaires, field observations, and semi-structured interviews to understand better shelters' real-life dilemmas and adopters' concerns. The final design results are presented through user needs summarization, design strategy refinement, and functional framework sorting.
Keywords: Pet shelter, Service Design, Digitalization, Social Welfare
DOI: 10.54941/ahfe1003364
Cite this paper
More from this volume
- Finding Tendencies of Outfits for Gym Workout Based on the User Emotions: A Study Using Kansei Method
- Eco parametric architecture: circular design & digital fabrication
- 'Biomimicry as a tool for developing bioinspired products: Methods, process and application
- Inspirations for more sustainable practices in Design: potential of biomimicry, material selection and 3D technology
- Integrating Human Factors in the Systematic Mechanical Design of NPU-Wrist Rehabilitation Robot
- Assessment of wine bottle packaging based on design aesthetics: An eye-tracking experiment
- Investigating the concept of sustainable strategy in digital service design
- User Requirement Matching Model for Distributed Conferencing Systems in the Post-Epidemic Era
- On the Cultivation Mechanism of Postgraduates under the Background of the Fusion of New Arts and Sciences
- Research of the Typography Design for Digital Reading on Mobile Devices
- Visualization and Visual Communication of Tibetan Music
- Innovative Strategies for Generative Art in the NFT Market: A Case Study of the Art Blocks