Design Model for Children's Communication Problem in Healthcare based on Systems

Abstract: The seven years cooperation project between College of Design and Innovation, Tongji University and Shanghai Children's Medical Center, to create a children's medical franchise brand and related application services. Base on Richard Buchanan’s theory, this paper researches the Systems from the perspective of intersection of communication and design. We attempted to develop a new design model of an communication system for children patients, the parents and the doctors. Therefore, We summarize the problem of communicating information in medical care as a systemic problem. How the complexity of problems in information communication can be solved orderly and harmoniously so that a better experience can be served for children patients will be the subject of this paper.

Keywords: industrial design, healthcare, design model, communication media

DOI: 10.54941/ahfe1003712

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