Design Model for Children's Communication Problem in Healthcare based on Systems

Abstract

The seven years cooperation project between College of Design and Innovation, Tongji University and Shanghai Children's Medical Center, to create a children's medical franchise brand and related application services. Base on Richard Buchanan’s theory, this paper researches the Systems from the perspective of intersection of communication and design. We attempted to develop a new design model of an communication system for children patients, the parents and the doctors. Therefore, We summarize the problem of communicating information in medical care as a systemic problem. How the complexity of problems in information communication can be solved orderly and harmoniously so that a better experience can be served for children patients will be the subject of this paper.

Keywords: industrial design, healthcare, design model, communication media

DOI: 10.54941/ahfe1003712