AHFE Open AccessApplying Smart Assistants in Express Decision for Insurance Choices
Abstract
In this work, the self-regulation model of decision-making is further expanded to help Express Decision apply voice smart assistants to provide a service through a particular version of Express Decision in insurance (ED2-Insurance-Choice) when deciding which insurance policy to buy. We demonstrate that with the help of Express Decision, existing smart voice assistants like Alexa can be used more efficiently, specifically when setting goals. They can support instrumental rationality of the self-regulation model of Express Decision not only by voice recognition, but also by recognizing intuition as an inner voice.
Keywords: Smart Voice Assistant, Speech Recognition, Learning Algorithm, Self, Regulation, Problem Solving, Decision Making, Insurance Choices
DOI: 10.54941/ahfe1002999
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