AHFE Open AccessThe Effect of Automated Agents on Individual Performance Under Induced Stress
Abstract
Induced stress is a phenomenon commonly experienced across different fields such as emergency services, healthcare, air traffic control, sports, and business - which necessitates the development of effective coping strategies and resilience for individuals or teams performing under pressure. This study aims to examine the effects of automated agents on individual performance during high-stress conditions. The design of these agents ensures they carry out identical tasks as participants based on predetermined frameworks. Participants underwent an experimentally designed task that aimed at inducing stress while measuring their performance amidst time pressure and auditory distraction. Results indicate that working with automated agents causes individuals to alter their approach by focusing narrowly on immediate concerns - making it challenging for them to consider several options or see broader contexts accurately. Regardless of ability level participants' performances were influenced by these automated agents. Future research will explore how these findings interact with physiological signals. This study highlights the importance of developing effective coping strategies and the potential impact of social factors on individual performance under induced stress.
Keywords: Induced Stress, Individual Performance, Time Pressure, Performance Pressure, decision-making, human- Automated agents
DOI: 10.54941/ahfe1004363
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