Application of Artificial Intelligence for Talent Management: Challenges and Opportunities

Abstract

Artificial Intelligence (AI) is a rapidly advancing field encompassing different applications across different industries. Managements of big multinational organisations and even local medium-sized enterprises are using AI for improving efficiency, productivity, decision-making, and overall business performance. Firms’ human resource management (HRM) integrates AI and other applications based on AI for managing people within organisations. Utilising AI for talent management involves leveraging artificial intelligence techniques and tools to optimise various aspects of the employee lifecycle, from recruitment and selection to employee development and engagement. leveraging AI in talent management can update recruitment processes, enhance decision-making, and enable personalised employee development. It has the potential to optimise HR operations and improve overall workforce management for organisations. While AI offers numerous benefits in talent management, challenges arise in terms of data quality and privacy, potential lack of human judgment in complex decisions, ethical considerations related to biases in AI algorithms, user acceptance and trust, and the need for a skilled and adaptable workforce. This study aims to investigate the challenges and opportunities of using AI for talent management within organisations to assist them in making informed decisions and implementing effective strategies to harness the potential of AI in optimising their talent acquisition and development efforts. Both primary and secondary data will be collected. An interview method will be applied to collect primary data from different organisations’ HR managers. Secondary data will be gathered from different organisations’ published reports and articles along with other academic reliable resources. The findings of this research will provide valuable insights for companies aiming to apply AI effectively in talent management strategies by overcoming the challenges.

Keywords: Artifical Intelligence, Talent Management, Human Resource Management

DOI: 10.54941/ahfe1004496