Incorporating Human Factors Methods into Healthcare Process Improvement Work

Abstract: Utilizing human factors engineering (HFE) methods and a human-centered design (HCD) process can be valuable in improving the functionality and safety of a system, process, or other product. While some HFE methods require advanced training for optimal use, others may be employed more easily or may be adapted for easier use. We identified HFE methods that appear most important for successful system design, found opportunities for deployment in existing redesign efforts, and developed education materials and tools to simplify their use with the intention of facilitating incorporation of these HFE methods into healthcare process improvement work.

Keywords: Human-Centered Design, Healthcare Human Factors, Systems Redesign, Usability Tools, Human Factors Education

DOI: 10.54941/ahfe1004850

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