Aligning Just-in-Time Learning with Digital Transformation

Abstract: Digital transformation commonly refers to the integration of digital technology into all areas of a business. This fundamentally means changing how an organization operates and delivers value to customers. It is expected to entail a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.To support the progress of digital transformation, the management will be expecting its employees to be skilled effectively to work in tandem with the transformation journey. However, digital skills are more than just knowing what the technology is about – there are three levels to acquiring digital skills (a) digital awareness (b) digital competency, and (c) digital fluency. It is critical to align digital skills with the progress of digital transformation in an organization, lest to expect skills mismatch can bring about hindrances to the progress of the journey.In order to reduce the apparent gap between learning and performance objectives, employees must be able to easily access an answer or a short piece of learning content while they are working to supplement the role of action and reflection. Workflow learning happens while the employees are performing their job. Employees are completing tasks at the same time as they are learning how to perform said tasks — ideally without a disruption to their workflow. The goal of this article is to identify and analyze the improved methods of corporate learning being adopted by individual learners or learners’ groups and how learning behavior and learning experiences can be aligned to the organization’s motivation to ride the digital transformation journey. This research is partly constructive, conceptual, and analytical because it introduces the concept of competency models and its adoption by organizations when they deal with the dynamic business opportunities in the marketplace.This article will discuss emerging learning thoughts and the digital transformation paradigm. It will also discuss the various issues leading to the shift in learning expectations over the recent years, and in particular aligning with the digital transformation journey. More importantly, it attempts to understand the drivers and human factors which build up an efficient learning environment.

Keywords: Learning, Digital Transformation, Digital Skills, Just-in-Time Learning

DOI: 10.54941/ahfe1004954

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