Revolutionizing Talent: The Path in 21st Century Workforce Transformation
Open Access
Article
Conference Proceedings
Authors: Elizabeth Koumpan, Lynda Mcowen
Abstract: In a world where progress is driven by people and experience, having the right workforce with a strong HR and Talent strategy is key to business growth and business agility. Building and retaining this talent requires the enterprise to cater to the changing talent landscape with a comprehensive talent agenda to attract, develop and retain the right resources for their workforce. In order to achieve these objectives, it is important for the enterprise to develop and scale new digital and data savvy skills while balancing user-centricity with an industry solution orientation that starts with talent acquisition and continues on through the employee lifecycle. This transformational journey to enhance the employee experience and improve productivity includes elements such as talent acquisition (attraction, recruiting and interviewing, onboarding…), personalized career development, personalized retention practices (motivation, feedback, recognition, opportunities…) and predicting critical events (new technology burst such as Gen AI…) while maintaining a solution that addresses all required regulations. This includes creating tools that assist in evaluating and assessing new legislative texts, identifying overlap with existing regulations, locating any red flags (e.g. executive liability) and preparing recommended output.In this paper we will explain how the use of Large Language Models and Gen AI can create the capabilities in talent transformation utilizing the enterprises base infrastructure to support enhancements in employee experience and productivity throughout the different stages of the employee lifecycle. Implementing this technology in conjunction with human expertise will ensure that these initiatives align with the organization's specific goals and values, ethical considerations, transparency, and accountability that are crucial when deploying AI in HR and talent management.We will share our architectural patterns that we have used as a foundation for building a holistic talent transformation framework, that any enterprise can adapt and combine to suit their specific needs and goals in managing and optimizing their workforce in the 21st century.
Keywords: Generative AI, Talent, Transformation, Digital Worker, LLM, GEN AI, Workforce
DOI: 10.54941/ahfe1004932
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