Human Centered Research Agenda for Intelligent Technology in Process Control

Abstract: Intelligent technologies (e.g., AI-based applications and solutions) are entering many domains of modern human activity, including industry operations. However, integrating intelligent technology into human work requires conscious and well-informed design processes. One important question that arises is what kind of areas and issues should be considered in research and development to integrate intelligent technologies into human work such that it increases worker productivity and well-being, promotes meaningful work and seamless and sustainable human-technology cooperation, as advocated in Industry 5.0 and Society 5.0. Within our Business Finland funded research project COACH we have developed an initial roadmap for new intelligent process control work, which helps to find relevant research focus areas and to take better guided steps towards realizing the vision of Industry 5.0 paradigm. In the present paper, we introduce the roadmap and give several examples of how its research items could be addressed.

Keywords: Human centered design, Process control, Intelligent technologies, Operator work

DOI: 10.54941/ahfe1005159

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