Usability assessment of Extended Reality applications. A review

Abstract: Extended Reality (a continuum that encompasses Virtual Reality, Mixed Reality, and Augmented Reality) is a recent concept that is gaining traction as new concepts of Cyber-Physical Systems are being researched and developed exploiting and integrating different modes of interaction (e.g., visual, language, audio, haptic). The new interface technologies find application in a host of fields, such as education and training, healthcare, security and defense, engineering and maintenance, and entertainment. Extended Reality usability assessment faces new challenges, considering the potential negative impacts (e.g., sickness, discomfort, and cognitive load) of using an immersive environment, and the need for strategies to avoid or, at least, mitigate such impacts. This paper reviews the state-of-the-art of Usability assessment methods applicable to the Extended Reality spectrum, categorizing them and identifying gaps to be bridged in the future.

Keywords: Cyber-Physical Interaction, User Experience, Virtual Reality, Augmented Reality, Mixed reality

DOI: 10.54941/ahfe1005373

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