Establishing Sustainable Health Services for the Medication of Elderly Chronic Diseases : An Analysis Based on SAPAD

Abstract: Over 85% of elderly individuals suffer from one or more chronic diseases, with the primary treatment approach involving long-term use of targeted medications. The medication process for afflicted elderly individuals comprises three essential steps: medical evaluation, obtaining prescribed medication, and adhering to the prescribed regimen. Due to various factors such as environment.systems, and cognitive aspects, the average medication adherence rate among the elderly is below 45%, leading to significant loss in terms of both health and life and wastage of medical resources each year. As the aging population continues to grow, the need for sustainable and effective medication services becomes increasingly urgent. This study employs SAPAD analysis to establish touch points for sustainable health medication services. Starting from the behaviors of five typical elderly individuals with chronic diseases and employing quantitative research methods, objective issues within the service system are identified. In response to the identified issues, a design thinking approach is employed to construct sustainable health services for the medication of chronic diseases in the elderly. The aim is to mitigate the medical burden brought about by chronic diseases and actively leverage the roles of communities, pharmacies, online medical platforms, and the Internet of Things to enhance the healthcare experience for elderly individuals with chronic diseases, Furthermore, as an outcome of this research, the optimized strategies are applied to the practical design of the healthcare service system for elderly medication, with the goal of promoting sustainable well-being for the elderly and societal development.

Keywords: Chronic disease medication, health services, SAPAD model, user behavior, design strategies, sustainable development

DOI: 10.54941/ahfe1005518

Cite this paper:

​