The Impact of AI on Business Ecosystem Development

Abstract

The positive effects of AI implementation on the business ecosystem are manifold. AI-powered technologies enhance productivity and efficiency, automate repetitive tasks, and optimize resource allocation(Floridi, L., 2019). Furthermore, AI algorithms enable businesses to gain valuable insights from large volumes of data, leading to improved decision-making processes and the identification of new market trends (Martin, R., & McCrae, D., 2020). However, along with the promising prospects, there are notable concerns surrounding the implementation of AI in the business ecosystem. Ethical issues, such as privacy infringement and data security, arise due to the vast amounts of sensitive information processed by AI systems. (Davenport, T. H., & Ronanki, R. (2018). Furthermore, the concentration of power in AI technologies within a few dominant players can lead to challenges related to market competition and access to AI-driven solutions.This study combines a comprehensive review of existing literature with case studies and expert interviews to provide a balanced assessment of the impact of AI on business ecosystem development. By analyzing real-world examples and industry cases (e-commerce trade company "Coupang", South Korea; "Amazon", US; etc), this research aims to shed light on the practical implications of AI implementation and identify strategies to mitigate potential risks and challenges. To evaluate the effectiveness of the framework, a prototype mobile application was developed and tested by a group of participants with visual impairments. The evaluation process included usability testing, task performance assessments, and user satisfaction surveys. The results demonstrated improved accessibility and usability for participants, highlighting the significance of the user-centered design approach in creating inclusive mobile applications.The findings of this study will contribute to the ongoing discussions surrounding the integration of AI technologies in the business ecosystem. The results will be of interest to policymakers, business leaders, and researchers, providing valuable insights into harnessing the potential benefits of AI while addressing the associated concerns.

Keywords: AI, business, ecosystem, developed countries, case study, management solution

DOI: 10.54941/ahfe1005728