Enhancing Emergency Response: A Reliability Analysis of Human-Robot Collaboration

Abstract

The adoption of robots in daily life, such as service robots, is progressing and necessitates that humans make informed decisions when interacting with them. However, the relationships between humans and robots, particularly in emergencies, are not as developed as human-to-human relationships. A lack of understanding about robots often leads to significant accidents. To facilitate effective and appropriate collaboration, the analysis of human-robot interaction (HRI) is essential. This study focuses on analyzing "reliability," which is particularly crucial in the healthcare and training fields. We specifically examined the interactions between humans and robots during emergencies and analyzed the reliability of these interactions. Our verification method combines case studies and empirical experiments, beginning with a case analysis and followed by an experimental design based on these findings. Empirical experiments confirmed that combining visual and tactile feedback significantly affects interface reliability in HRIs. Designing empirical experiments based on case study results is a crucial analytical approach for enhancing the utility of services and healthcare robots for users.

Keywords: human factor, human robot collaboration, reliability, haptics

DOI: 10.54941/ahfe1005646