Mobile Phone Accessibility Solution for People with Upper Limb Dysfunction

Abstract: With the rapid development of smartphones and digital technology, it has become the norm for people with upper limb dysfunction to use smartphones to access the Internet. This study applies the methodology of qualitative research, combining semi-structured in-depth interviews and observation strategies, to examine the daily lives of people with upper limb dysfunction in detail, and to compare and analyze existing solutions, aiming at exploring better solutions for smartphone accessibility, and proposing rationalized suggestions for future development, in order to promote the development of cell phone use experience for people with upper limb dysfunction. In this study, the upper limb dysfunction population is firstly divided into six categories according to the cause of the injury, and the research object does not include the people who have no arm or complete loss of upper limb function due to various reasons. The study first focused on existing smartphone accessibility solutions, focusing on a number of features including voice recognition technology, screen reader technology, "accessibility menu" buttons, magnification, high contrast and color adjustment, etc. The results show that although existing accessibility solutions provide a certain level of support for people with upper limb dysfunction, they do not provide the same level of support for people with upper limb dysfunction, but they do not provide the same level of support for people with upper limb dysfunction. The results show that although existing accessibility solutions provide a certain degree of support for people with upper limb dysfunction, there are still a number of limitations, including, but not limited to, shortcomings in technical applicability, user satisfaction and personalized design. Future accessibility technologies should focus more on personalization and ease-of-use design, and could incorporate mechanisms such as eye-tracking technology and head movement control to meet the needs and abilities of different users. The findings of this study provide a useful solution to the digital connectivity problem for people with upper limb dysfunction, and also provide important references and insights for the continued development of accessible technology and social progress.

Keywords: Upper limb dysfunction, accessibility model, people with disabilities, smartphones, service design

DOI: 10.54941/ahfe1005653

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