The Impact of Human Implication for AI-Supported Decisions over Perception of Trust, Agency and Dignity

Abstract: Recent developments in artificial intelligence (AI), more specifically in generative AI, are disrupting our life. The integration of generative AI raises questions pertaining not only to the performance and accuracy of the AI system, but also to the boundaries of the role of both human and AI. This calls for a better understanding of the perception of human dignity over different uses of generative AI, but also for comprehending how said perception may interact with trust into the AI and sense of agency. The goal of the current study was to evaluate the perception of human dignity, trust and sense of agency among different uses of AI-supported decisions depending on the context of use and on the level of implication of the human decision maker. We presented participants a series of vignettes where generative AI systems were used to support decision making in five domains of use (health, business, humanities, arts, and technology) and four types of support (for decision support, communication, creativity, and research). The level of human implication regarding the decision was also manipulated across two conditions. Sense of agency, trust in the AI, perception of appropriateness for the AI to make a decision, as well as interpersonal justice and dehumanization level measures were collected for each vignette. Results outlined that sense of agency differed across conditions. Domain of use influenced sense of agency, trust in the AI, decision appropriateness and dehumanization perceptions, with differences emerging mostly for health-related vignettes. The type of support also impacted trust and decision appropriateness, with more positive perceptions for vignettes discussing creativity use cases. Overall, our study sheds light on the perception of the general population over different types of AI use and how components such as perception of agency, trust and dignity may vary depending on the nature of the use.

Keywords: Human-AI interaction, Generative AI, Dignity, Trust, Agency

DOI: 10.54941/ahfe1005910

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