Hybrid Co-creative Design Process Combining In-person and Remote Situations

Abstract

The COVID-19 pandemic has shifted towards remote co-creative design, but we are now returning to in-person collaboration. Some research suggests that in-person problem-solving situations may not always be as practical as remote situations. This study focused on in-person and remote scenarios using the Double Diamond Model in the co-creative design process. The Double Diamond model consists of four stages: "Discover" and "Define" to identify the right problem, followed by "Develop" and "Deliver" to determine the right solution. This research was conducted based on the hypothesis that combining in-person and remote co-creative design processes, guided by the Double Diamond model, could enhance overall effectiveness. To explore this, I analyzed the execution of in-person and remote co-creative design workshops and examined the differences between these two approaches. The results indicated that participants were most satisfied with the co-creative design process in the following order: in-person, hybrid, and then remote situations. Notably, during the "Discover" and "Define" stages — which involve gathering information and defining the problem — the hybrid situation proved more beneficial than the remote one. Conversely, in the "Deliver" stage, which focuses on determining the right solution, the in-person situation demonstrated more advantages than the hybrid one. Based on these findings, I plan to propose a hybrid co-creative design process and evaluate its effectiveness in an international workshop setting.

Keywords: Hybrid, In-person, Remote, Co-creative design process

DOI: 10.54941/ahfe1006083