Co-Creation in Academic Education: Enhancing Future Skills for the Service Sector

Abstract

The integration of innovative teaching formats is pivotal in equipping students with the future skills necessary for the service sector. This paper explores the impact of academic education on family-run small and medium-sized enterprises in rural regions. Through a detailed case study, we examine how students engage in co-creation and training activities with local businesses as part of a course. The study focuses on three critical dimensions: "Collaboration", "Skill Development", and "Practical Application".In the realm of "Collaboration", we analyze the dynamics between students and business owners, highlighting the mutual benefits and challenges encountered. Regarding "Skill Development", the paper evaluates the enhancement of students' competencies in areas such as problem solving, communication, and innovation. Under "Practical Application", we assess the applicability and effectiveness of the teaching format in other scenarios, examining its sustainability and impact on educational outcomes.By providing a comprehensive evaluation of these dimensions, the paper aims to offer insights into the design of educational programs that foster essential skills for the service sector, ultimately contributing to the development and sustainability of small and medium-sized enterprises in rural areas.

Keywords: Future Skills, Competences, Service

DOI: 10.54941/ahfe1006402