From Gaps to Gains: Exploring How Professional Diversity Influences Situational Awareness in Collaborative Environments

Abstract

This study explores the dynamics of group performance in a situational awareness (SA) context, examining how professional backgrounds and familiarity with key domains such as CBRNE (Chemical, Biological, Radiological, Nuclear, and Explosives) and Maritime Search and Rescue (SAR) influence overall performance. The findings reveal that professionally diverse groups could be critical in enhancing overall performance by utilizing collective expertise and bridging knowledge gaps among members.It was observed that professionally diverse groups could demonstrate a levelling effect, where members with limited or no familiarity in specific domains benefit from the expertise of their peers. Thus, participants with "little familiarity" in CBRNE achieved higher average SA scores in collaborative groups compared to their baseline performance, likely due to shared knowledge and collective problem-solving. This suggests that group interactions can mitigate the impact of individual knowledge gaps, fostering an environment where participants complement each other’s strengths.Furthermore, it was observed that professionals with higher familiarity in Maritime SAR, such as those with "Good" or "Very good" familiarity, consistently scored higher across all SA levels. Similarly, participants with "No familiarity" in Maritime SAR showed improved total SA scores when placed in mixed-expertise groups, underscoring the importance of group dynamism in bridging expertise gaps.This study highlights the importance of group composition and collaboration in enhancing situational awareness for all members in a dynamic environment. By balancing diverse professional backgrounds, collaborative environments enable robust decision-making and skill development, offering valuable knowledge for training and operational strategies in high-stakes environments.

Keywords: Situation Awareness, Crisis Management, Assessment

DOI: 10.54941/ahfe1006651