Assessment of the Relationship Between Artificial Intelligence Applications and Healthcare Workers’ Perspectives on the Future Workplace in Saudi Arabia

Abstract

Healthcare is incorporating artificial intelligence (AI) more and more because it presents chances to enhance productivity, patient outcomes, and diagnostic precision. Still, there are worries about how it might affect the future of the healthcare workforce and the job security of healthcare workers. The aim of the study was to evaluate HCWs' perceptions of AI and emerging technologies in relation to their job security among healthcare workers of the family medicine centers belonging to the Royal Commission Health Service Program (RCHSP) in Jubail, Saudi Arabia.. Methodology: A cross-sectional study was conducted in the family medicine centres in Jubail, Saudi Arabia, and included healthcare workers working there. The data were collected through an online questionnaire from February to June 2024. All the participants took a two-part questionnaire that asked about demographic data and STARA awareness to determine how much workers believe these kinds of AI and technologies could replace their jobs. The research project was authorized by the Royal Commission Health Service Program (RCHSP) Institutional Research Board (IRB). Out of the 101 participants who were asked to participate in this investigation, 75% of them responded. The mean score for all items combined was 1.24 (SD = 0.14), which suggests that people are not very concerned about AI taking the place of healthcare professionals. Personal job replacement caused the least amount of concern (M = 1.12, SD = 0.91), whereas the impact on the industry as a whole caused the most (M = 1.4, SD = 1.07). These results imply that rather than endangering their specific roles, healthcare professionals believe AI will more likely change the sector as a whole. Conclusion: AI is generally seen favorably by healthcare professionals, who see it as an additional tool to supplement human knowledge rather than as a replacement. The findings show a general sense of job security, despite worries about wider organizational and industry-level effects. Maintaining trust and making sure AI integration enhances rather than detracts from healthcare delivery requires proactive workforce training, organizational preparedness, and open AI implementation strategies.

Keywords: Artificial intelligence, healthcare workers, workplace transformation, job security, digital health.

DOI: 10.54941/ahfe1006979