ElderEats: Simplifying Food Delivery for Elderly Users

Abstract

Older adults often face difficulties when using modern food delivery applications, which are usually not designed with their physical and mental needs in mind. In this work, we present ElderEats, a mobile food ordering application created to reduce memory load and make ordering easier for elderly users. ElderEats recognizes that older adults interact with technology differently from younger generations and places their needs at the center of its design.During onboarding, the app collects information about users’ dietary preferences and restrictions, allowing it to recommend meals and restaurants that match their needs. The interface uses clear navigation, large buttons, and readable text to make the experience more comfortable and accessible. Additional features include a weekly meal planner that helps users schedule meals in advance and modify them easily when needed.To evaluate the app, a usability study was conducted with twenty participants aged 65 and above. Each participant completed the same meal-ordering tasks using both ElderEats and a standard commercial food delivery application. The results showed that participants found ElderEats easier to navigate, more comfortable to use, and better suited to their dietary and accessibility needs. They also reported higher satisfaction and confidence throughout the ordering process.The study highlights the importance of designing mobile services that address the physical and mental changes that come with aging. ElderEats shows that small but thoughtful design choices—such as guided setup, clear layouts, and personalized meal suggestions—can greatly improve the digital experience for older adults and make everyday tasks like food ordering simpler, faster, and more enjoyable.

Keywords: Human–Computer Interaction (HCI), User Experience (UX) Design, Older Adults and Technology, Accessibility and Inclusive Design

DOI: 10.54941/ahfe1007012