Digital assistant in Aviation: Monitoring, Understanding, and Supporting Operators

Abstract: In aviation, actions and decisions must often be made rapidly, without ever compromising safety. With the growing advancement of artificial intelligence and human–machine teaming, digital assistants are increasingly being developed to support flight crews and air traffic controllers, potentially enabling operations with reduced crew sizes. In this paper, we reviewed a range of such systems designed for pilots and air traffic controllers, described their core functionalities, modes of interaction, and potential impact on human performance and safety. Their primary capabilities include supporting situation awareness, enhancing decision-making, managing cognitive load, regulating stress, and maintaining operator authority. Some systems also incorporate physiological monitoring to assess cognitive or emotional states and dynamically adjust automation levels to optimize performance and engagement.

Keywords: Digital Assistant, Mental Workload, Stress, Startle Reflex, Aviation, Piloting, Air Traffic Control

DOI: 10.54941/ahfe1007030

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