Efficiency of Museum Interactive Devices Based on the cidpe Framework

Abstract

In the global digitalization of culture, museums are confronting a participatory crisis characterized by "physical presence yet cultural absence" among special populations. Traditional service models face a dual dilemma: on one hand, basic accessibility modifications fail to adequately address the needs of visually impaired groups; on the other, high-cost technological upgrades result in only a marginal 7-minute increase in engagement duration for disabled visitors, reflecting a severe imbalance between investment and outcomes. This study, grounded in the CIDPE framework, employs mixed-methods research to investigate the bidirectional experiential enhancement mechanism of interactive museum installations for both disabled and non-disabled audiences. It examines whether accessibility design compromises the experiential resources of general visitors and whether interactive designs tailored for visually/hearing-impaired groups concurrently deepen engagement levels among ordinary visitors. The research aims to reconcile the tension between "cultural inclusivity" and "experience quality" in the digital transformation of museums. A dual-path controlled experiment with a 2×3 factorial design was conducted, involving 345 participants (255 general visitors, 90 disabled visitors) across three museums. Data were collected via questionnaires and heart rate monitoring. Findings reveal that CIDPE-based interactive installations significantly improve cultural cognition completeness for disabled groups and participation depth indices for general visitors, debunking the assumption of mutually exclusive experiences. For instance, a tactile-audio cross-modal interactive system markedly enhances cultural cognition among visually impaired visitors while simultaneously elevating engagement metrics for non-disabled audiences. Multimodal interactive devices achieve demand equilibrium through pressure-sensitive dynamic voice systems and cultural information entropy retention rates, reducing stress response frequency among autistic visitors by 43%. The study constructs a three-dimensional "behavior-cognition-emotion" evaluation model and proposes a modular retrofit solution, cutting costs by 43% while boosting disabled participation rates by 180%. These findings provide both theoretical grounding and quantifiable pathways for transforming public cultural spaces from mere "physical accessibility" to genuine "cultural empathy."

Keywords: Museum Digitalization, Cultural Inclusivity, Accessible Interactive Installations, CIDPE Framework, Cost–Benefit BalanceMultimodal Experience

DOI: 10.54941/ahfe1006872