Interactive Gesture of Exhibition Hall Mobile Follow Service Robot’

Abstract

In order to make gesture-based interaction more natural for users, this research aims to find suitable gestures for interaction between users and exhibition hall service robots. The research process is divided into two stages. The first stage conducts demand analysis and task definition to analyze user needs and tasks in different scenarios during the visit of the exhibition hall, thus to define the task set of the exhibition hall service robot gesture interaction. The second stage conducts two experiments. Experiment one carries out gesture inspiration. Participants are invited to design gestures for different tasks in each scene,therefore obtain the user-defined gesture sets. Experiment two conducts gesture evaluation tests. Experts are invited to select three candidate gestures for each task. In order to collect user preferences for candidate gestures, participants are asked to watch candidate gesture’s demonstration videos and score candidate gestures in terms of ease of use, comfort, matching and memorability The candidate gestures are sorted according to their scores. The most ideal gestures for human-computer interaction between exhibition hall service robots and users are obtained in different scenarios and tasks.

Keywords: Gesture Interaction, Exhibition Hall Service Robot, Heuristic，Human-Computer Interaction

DOI: 10.54941/ahfe1001109