Implementation of the online eSocial platform for human resources tasks: A case study in small company for wholesale metal products

Abstract: Nowadays, the registration and the control of the human resources of an economically active population is a complex task. Each company is obliged to keep the individual registration file updated. Requires filling multiple tabs and delivering them on different channels to comply with the law and keep the contract legal. To rationalize the large amount of paperwork requires, the government created an online platform that unified the delivery of 15 labor area obligations for enterprises, other legal entities, and individuals. From now on, always need to be with the documentation of the employee up to date. The system is the initiative of the joint efforts of the four leading agencies designed to modernize several processes involving fiscal obligations reducing the bureaucracy that limits the Brazilian companies. The use of the online platform eSocial will be compulsory for companies, including SMEs and the self-employees that hire collaborators. This paper aims to report the implementation of eSocial in a small company of wholesale metal products. The company, located in the region of the metal manufacturing industries, was founded in 1980, with 50 employees of all levels of business responsibilities. The elected company was due to the accessibility of the surveyors to study the files of the current practice to implement an online platform. The methodology used was the applied technology with the hand-on technique on-site execution constituting the review of existing paperwork for training to use the online electronic platform. It found difficulties implementing a new approach for the people dealing with hard copies shifting to electronic software. After experiencing several setbacks of delay over the planned schedule, it started running smoothly with the appropriate adjustment to the system. Apart from freeing the space used to keep large amounts of complex copy files, adopting an online platform estimates the saving up to 60% regarding the human resources allocated for the task.

Keywords: Employees’ Registration, Online Platform, Quick Response, Legal Obligations

DOI: 10.54941/ahfe100900

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