Passengers’ perception on Bus Rapid Transit access: Case study of Ikorodu-Mile 12 corridor of Lagos State, Nigeria

Abstract

The Bus Rapid Transit (BRT) system is a transport infrastructure that has grown tremendously among developing countries, including Africa. However, the effectiveness of such a transport system needs an evaluation from the users' perception. Access to a transportation system is an important factor in measuring the effectiveness of a transport system. Using Ikorodu-Mile12 corridor as a case study, this study examined the commuters' perception on the level of access to Lagos BRT to evaluate its effectiveness. The research employed a case study approach with quantitative analysis methods to explore the commuter's perception using dimensions of accessibility, affordability, availability, acceptability and adequacy. A total of 343 questionnaires were sampled using the accidental strategy at bus stops and inside neighborhoods of the study area at a distance of 400m, 800m, and 1200m from BRT bus stops. The results revealed that more than half of the respondents are satisfied with BRT service affordability, accessibility and adequacy. The system is perceived to be satisfactory but needs improvement on bus service frequency, service information and staff attitude.Keywords: Access, Acceptability, Accessibility, Affordability, Adequacy, BRT, Neighborhood, Public transport

Keywords: Access, acceptability, affordability, adequacy, BRT, public transport, user

DOI: 10.54941/ahfe1002453