From Alibaba to Youtube: User Search for Digital Democracy Topics in Switzerland

Abstract

Digital Democracy tools such as e-consultation, e-petitions or internet voting play an increasing role and are part of the digitalisation process in politics and government. Digital life styles in general and during the pandemic in particular might have pushed for an increasing demand for so called civic tech tools. Digital democracy search terms were monitored across multiple digital channels for several months in the year 2021 and contrasted to the offer for such tools in the German, French and Italian speaking part of the country. To measure the offer for digital participation tools an index per canton established in 2021 is being used.

Keywords: digital democracy, multi-channel search, user demand

DOI: 10.54941/ahfe1002581