Advanced Systems Engineering and Continuous Value Shaping: Opportunities and future directions for value-added innovations with Services

Abstract: In nearly all economies, Services account for a significant share of value creation and provide a substantial potential for value-added innovation. In order to realize value-added innovation with services, however, respective development approaches and methods must also be adapted to the advancing digitalization, the dynamics of markets and the complex challenges of a volatile world. Regarding this issue, our paper explores two novel development approaches, namely Advanced Systems Engineering (ASE) and Continuous Value Shaping (CVS), and analyses what learnings can be derived for developing value-added innovation with services. By linking these new research approaches to the systematic development of services, new opportunities and future directions are derived.

Keywords: Service Engineering, Transformation of Value Creation, Advanced Systems Engineering, Continuous Value Shaping

DOI: 10.54941/ahfe1004310

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