Car commuters’ requirements for using light electric vehicles (LEV)

Abstract: Light Electric Vehicles (LEV) have the potential to provide a sustainable mobility solution for daily commuting. LEV encompass a diverse range, from e-bikes to microcars, altogether offering energy-efficient options compared to traditional cars. Despite their environmental benefits, LEV are not much established yet. The work reported here aimed to identify user requirements and perceived use barriers of LEV regarding the use case of daily commuting with individuals who habitually use a car for this purpose. The study involved an online survey (n = 51) and an online user workshop (n = 8). The results of the survey indicate that requirements arising from typical characteristics of the commuting route are met by various LEV classes. However, looking at further user wishes that were widely expressed in the sample, such as protection against adverse weather conditions, LEV models that have a cabin appear more likely to meet the requirements. The workshop further highlighted a preference for more "car-like" LEV. Interestingly, the use phase of getting started with LEV evoked more controversy than the phase of use itself, and the “E” aspect within “LEV” (electric drive) clearly dominated the discussion, compared to the “L” aspect (small and lightweight construction). Though the discussion implied that the status quo with the car acts as a strong anchor in the users’ appraisal of the LEV, participants expressed an openness to LEV, given that charging facilities are accessible and cost considerations are addressed. Users are open to adopting LEV, provided that the pricing is competitive and reflects the perceived trade-offs in vehicle features. This research sheds light on user perspectives, emphasizing the importance of addressing barriers to enhance the integration of LEV into daily commuting practices.

Keywords: User Requirements, Use Barriers, User-Centered Design, Systems Engineering

DOI: 10.54941/ahfe1005218

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