The Impact of Delayed Communication on NASA’s Human-Systems Operations: Preliminary Results of a Systematic Review

Abstract: Throughout the history of human spaceflight, NASA has relied on a team of ground-based experts on Earth to manage its missions, vehicles, and crews to ensure crew safety and mission success. However, as missions progress beyond low-Earth orbit (LEO), this paradigm of dependence on ground must evolve. Beyond LEO, in missions to the moon and Mars, crews will confront new challenges: limited evacuation options, reduced resupply capabilities, and significant communication delays that impede real-time support from experts on the ground. This reduction in ground support amplifies the likelihood that crews will be unable to adequately respond to unanticipated, safety-critical events. Understanding the scope of these risks and identifying effective countermeasures hinges on understanding the impact of communication delays on complex operations, especially in urgent, unforeseen events. Real-time communication currently provides the crew with continuous access to a large, extensively resourced ground team skilled in anomaly resolution. However, as communication delays grow, the need to transfer some responsibilities from ground experts to onboard crew becomes evident. NASA has been exploring this shift in operational responsibilities and its effectiveness in managing complex operations for decades. Nevertheless, a comprehensive understanding of the specific challenges posed by communication delays and the necessary countermeasures to mitigate them remains a gap. In this paper, we present an update on our systematic review of the literature on communication delays, the first in-depth review since 2013 (Rader et al.). We introduce a coding taxonomy to capture key constructs from papers of interest and discuss preliminary findings. These preliminary results suggest two significant research gaps: limited studies have been conducted 1) with lunar-like latencies and 2) on problem-solving strategies for the maximum latencies expected in Mars missions. We outline plans and propose recommendations to address these gaps through ongoing and future research.

Keywords: Crew Autonomy, Decision-Making, Communication Delay, Spaceflight Missions Beyond Low-Earth Orbit

DOI: 10.54941/ahfe1005194

Cite this paper:

​