Psychological Impacts of Different Organizational Cultures Toward Telecommuting on Workers

Abstract

This study focused on the culture and policies regarding telecommuting autonomy in companies and aimed to examine the impact of these policies on telecommuting. Specifically, the author investigated the effects of employees' perceptions of company policies and culture regarding telecommuting on their satisfaction, work engagement, stress reactions, and subjective productivity. A web-based survey was performed on 300 employees who regularly telecommute. Respondents were divided into three groups based on their ratings of questions about the company's policy toward telecommuting. Differences in satisfaction, work engagement, stress reaction, and subjective productivity were compared among the three groups. The results suggest that satisfaction declines in the group with the least autonomy. The results also suggest that engagement increases in the group perceived to be the most proactive in implementing telecommuting.

Keywords: Work From Home, Telecommuting, Organizational Culture, Satisfaction, Work Engagement

DOI: 10.54941/ahfe1005326