UX Sustainability in AI-infused Objects: a systematic literature review of available tools for Designers

Abstract

The rapid integration of AI-infused objects into our daily lives, as part of the growing Internet of Things (IoT) ecosystem, is transforming common appliances into sophisticated and interconnected systems (ITU, 2020). With projections indicating an increase from 5 billion objects in 2020 to over 200 billion by 2030 (CISCO, 2020), these AI-infused objects create expansive networks of data-consuming devices that persist indefinitely (Crawford, 2018). This surge necessitates a deeper understanding of their ongoing environmental impact, particularly during the use phase. Recognizing the potential for user experience Designers to adjust interactions to mitigate the environmental impact during the use phase of AI-infused objects, we conducted a systematic literature review to pinpoint the Design tools that can assist Designers in this effort. Our systematic literature review aims to identify Design tools that evaluate the sustainability of User Experience in IoT products. We analyzed 24 sources dedicated to sustainability from a User Experience perspective, and 22 that assess UX in IoT devices. The findings reveal a strong focus on product-focused evaluation tools, with general emphasis on User Experience and the usage ecosystem of these objects. As AI-infused objects become increasingly prevalent, it is essential for Designers to gain a comprehensive understanding of the environmental impacts and their cause. This awareness could lead Designers to integrate both technological advancements and environmental considerations effectively into their Design process.

Keywords: User Experience, Sustainability, AI systems, Design, HCI, Tools, IoT

DOI: 10.54941/ahfe1005500