GoodMaps: Assessing an Indoor Navigation App Built on Camera-based Positioning

Abstract: This paper presents GoodMaps, an AI-driven indoor navigation tool, and chronicles findings from formative focus groups and user acceptance testing with a diverse group of participants. GoodMaps is built on camera-based positioning integrated with a smartphone app that provides turn-by-turn navigation indoors. Originally designed to support blind and low-vision users in independent indoor navigation, GoodMaps was redesigned in 2023 to help all people navigate safely and efficiently with dynamic routing instructions, orientation aids, visual maps, augmented reality, and landmark recognition. This paper shares key challenges, tensions, and opportunities in designing assistive tools for differently-abled users and app-based navigation solutions.

Keywords: Accessibility design, assistive technology, indoor wayfinding

DOI: 10.54941/ahfe1005514

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