Cross-Cultural Expectations from Self-Driving Cars

Abstract

While the international adoption of Autonomous Vehicles (AVs) is imminent, cross-cultural user expectations remain poorly understood. In this study we utilized a survey with 57 questions prepared in English, German, and Spanish languages, distributed in the United States (n=52), Germany (n=64), and Panama (n=41), that asked 157 participants about their personal driving behaviors as well as their expectations from Self-Driving Cars (SDC). Several novel behavior and AI trust metrics are generated from the responses that show clear differences in expectations of autonomous technologies depending on the demographic sampled.

Keywords: Self-driving cars' behavior, mimicking human driving behaviors, cross-cultural expectations, user experience, trust in autonomy.

DOI: 10.54941/ahfe1006826