User Acceptance and Perceptions of IoT-Based Smart Trash Bin Systems for Smart Waste Management

Abstract

Waste management remains a growing challenge in universities and office settings due to increased waste production, a shortage of cleaning staff, hygiene issues, and ineffective monitoring of traditional trash bins. This research explores users’ perceptions, acceptance, and expectations of IoT-based smart trash bins designed at improve waste management efficiency in business environments. It focuses on user opinions about features like automated lid opening, dual notification alerts, automatic locking, and hand sanitizer integration, which aim to enhance hygiene, prevent overflow, and boost operational efficiency. The study employed a mixed-method design, using questionnaires and interviews to assess user perceptions and acceptance of smart waste management solutions.The results show strong user support for smart waste management systems, especially for features that enhance hygiene, automate monitoring, and decrease reliance on manual inspections by cleaning staff. Participants stressed the significance of automatic lid-opening, notification alerts, and smart monitoring for improving waste management efficiency. Feedback also raised concerns about costs, network reliance, and user adaptability. Overall, the findings reveal positive attitudes toward IoT-enabled waste systems and highlight the potential of smart trash bins to advance smart campus initiatives and sustainable operations. This study adds to the expanding research on smart technologies by exploring user-focused viewpoints on IoT-driven waste management systems and highlighting practical factors for future deployment in business and office settings.

Keywords: Internet of Things (IoT), Smart Waste Management, User Acceptance, Emerging Technologies, Human-Computer Interaction

DOI: 10.54941/ahfe1007289