Highlighting Usability in Healthcare System Selection

Abstract: When an organization plans to replace a healthcare information system, usability initially seems like a critical evaluation component. While leadership often cites “user experience” as important, as the organization must also consider other important components such as cost, functionality, and schedule, they may reduce the emphasis on usability. This paper presents a method to highlight usability concerns throughout the system selection process.

Keywords: Usability, Acquisition, Project Management, Electronic Health Record

DOI: 10.54941/ahfe1003493

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