AHFE Open AccessOrganizational Systems Intelligence, Psychological Safety and Perceived Performance
Abstract
Systems Intelligence (SI) approaches organizations through a systemic, pragmatic, bottom-up, and interactional lens, emphasizing how individuals perceive and act within interdependent systems. Psychological Safety (PS) refers to a shared belief among individuals that the group is a safe environment for interpersonal risk taking in a particular context, such as a workplace. Although prior research has shown that both SI and PS are associated with positive work outcomes, such as performance and organizational learning, but their relationship is unexplored. This study examines the associations between SI, PS, and perceived organizational performance at the organizational level. The survey was conducted with 11 industrial SMEs and had 247 respondents. The results revealed positive correlations among SI, PS, and perceived performance and further showed that perceived performance was more strongly associated with SI than with PS. These findings highlight the importance of strengthening both systemic and social capabilities in contemporary work environments characterized by complexity, rapid change, and interdependence.
Keywords: Systems Intelligence, Organizational Systems Intelligence, Psychological Safety, Perceived Performance
DOI: 10.54941/ahfe1007604
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