AHFE Open AccessDesigning for Emotional Resonance: Affective Communication in Cultural Heritage Interfaces
Abstract
There are many digital mental health tools with little or no regard for context and time when it comes to emotional regulation and intervening in social anxiety episodes. Most existing apps provide general reminders as if all users are prepared to help themselves at any given time. Therefore, this paper outlines a design opportunity for developing micro-interventions that can provide timely assistance to people who may experience social anxiety episodes. It also looks into whether low-fidelity digital interventions could minimise immediate emotional responses while allowing users to maintain their autonomy. The research examines the COM-B model and the Fogg Behaviour Model to determine the efficacy of micro-interventions and follows on from literature reviews, stakeholder workshops, prototype development, and usability studies. In total, the ultimate aim of the project is to produce emotionally intelligent and context-aware digital interventions to assist in regulating emotions and supporting young adults with social anxiety.
Keywords: Social Anxiety, Behavioural Nudges, Digital Mental Health, Context-aware Design, Young Adults
DOI: 10.54941/ahfe1007347
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