Exploring the potential of human-centered design combined with narrative medicine theory for children-friendly healing environment design

Abstract: Applying narrative medicine theory to the design of the healing environment is a kind of HCD thinking. This paper conducts proper user research for a children-friendly healing environment, considering children's cognitive level and stakeholders, utilises general inductive topic analysis to identify key concerns and position them as design possibilities. This paper then examines the objects' existing experience and summarises three children-friendly healing narrative design strategies based on narrative design theory. Prototypes are constructed and evaluated. This paper applies design thinking and narrative medicine theory to inventive environmental design, developing a system framework and suggestions for a children-friendly healing environment.

Keywords: Human-Centered Design, patient experience, children-friendly, healing environment design, narrative medicine theory

DOI: 10.54941/ahfe1004379

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